Welcome to Sup Support
We’re here to help you get the most out of your Sup experience. Whether you need assistance with your account, troubleshooting a problem, or have questions about features, you’ve come to the right place. Explore our FAQs, troubleshooting tips, and ways to contact support for more personalized help.
Common Questions:
1. How do I reset my password?
If you’ve forgotten your password, don’t worry! Simply click on the “Forgot Password?” link on the login page. You’ll receive an email with instructions on how to reset it and regain access to your account.
2. How can I report inappropriate content?
If you encounter any content that violates our community guidelines, you can report it directly by clicking on the report icon on the top right next to the activity or post, and we’ll review it as soon as possible.
3. How do I change my privacy settings?
To adjust who can see your posts, comments, or profile, head to your Settings > Privacy. From there, you can customize what information you would like to be visible to other user.
4. Why is my account temporarily suspended?
Accounts may be suspended if there’s a violation of our Community Guidelines or Terms of Service. If you believe your account was suspended in error, please reach out to our support team for clarification.
5. How can I delete my account?
If you wish to delete your account permanently, please go to your Account Settings > Account and Security > Delete Account. Follow the instructions carefully, and remember, this action is irreversible.
Need More Help?
1. Contact Us:
Email Support: Reach out to our support team by sending an email to support@whatsupstrangers.com with details about your issue.
Troubleshooting Tips:
• Update the App: Ensure you’re using the latest version of the app. You can update it via the App Store (for iOS) or Google Play (for Android).
• Check Your Internet Connection: Slow or unstable connections can affect your ability to post or interact. Check your Wi-Fi or mobile data connection for any issues.
Stay Safe & Informed:
We take your privacy and security seriously. Always be cautious about sharing personal information, and report any suspicious activity immediately. Review our Privacy Policy and Terms of Service to understand how we protect your data and maintain a safe environment for everyone.